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Everything you need to know about the product and billing.
Depending on the delivery option you selected at checkout, we’ll email you a tracking link after your order has been shipped.
Follow this link to check the status of your order. We can also send you notifications about any important updates regarding your order – just make sure you’ve opted into notifications.
Follow this link to check the status of your order. We can also send you notifications about any important updates regarding your order – just make sure you’ve opted into notifications.
Changed your mind, or gave the wrong address at checkout? No worries, we’ve all done it. As long as your order hasn’t processed or shipped, you can make changes to it.
You’ll first want to pull up your order. If you placed your order while logged in to your account, login and choose Your Account from the drop-down menu under your username. On your Account page, select Orders from the left-hand side, and find the order you’d like to update from your Order History.
Canceling your order is the last thing we want to do but some situations come up where cancellation is the best option to save you time and money. If your order is canceled, you won’t be charged. Find more information about auth holds.
The most common reasons an order might be canceled are:
- Limits on available quantities
- The item is out of stock
- Price or other listing errors
- Additional information is needed by our Credit and Fraud Avoidance department
- Unavailable carrier or shipping method
- Using an older browser or app version which is no longer supported
Currently, we do not offer gift wrapping or personalized messages for orders. However, stay tuned for updates on additional services we may offer in the future.
If your order is missing items or arrives damaged, please contact our customer service team immediately. We will work swiftly to resolve the issue and ensure your satisfaction.
Once your return is received and inspected, we will process your refund within 30 days. The timing of the refund may vary depending on your financial institution.
At this time, we do not offer installation services. However, many of our products come with easy-to-follow assembly instructions for your convenience.
We stand behind the quality of our products. Many items come with manufacturer warranties, and we’re here to assist you in the event of any issues. Please refer to the product description or contact us for warranty details.
Currently, we only accept orders placed through our website. This ensures accuracy and security for all transactions. If you need assistance with placing an order online, our customer service team is here to help.
Stay connected with us by subscribing to our newsletter and following us on social media platforms. You’ll be the first to know about new product launches, promotions, and company updates.
We take data security seriously and implement industry-standard encryption and security protocols to protect your personal information. Your privacy and security are our top priorities.